Effective Date: 01/09/2026

At Manadh Jewels, we are committed to making your shopping experience convenient and reliable. This Shipping Policy explains how we process, dispatch, and deliver orders placed through manadhjewels.com.

Shipping Coverage:

We currently deliver orders across India through reliable courier and logistics partners. 

Order Processing:

  • Orders are generally processed after successful payment confirmation or order verification in the case of Cash on Delivery orders.
  • Orders are normally dispatched within [1–3 business days]. 
  • Business days exclude Sundays and public holidays.

Delivery Timeline

After dispatch, estimated delivery time is generally:

  • Metro and major cities: [3–7 business days]
  • Other locations: [5–10 business days]
  • Remote areas: Delivery may take additional time depending on courier serviceability.

The delivery timeline is an estimate and may vary depending on the destination PIN code, courier availability, weather conditions, transportation disruptions, or other circumstances beyond our control.

Shipping Charges:

  • Shipping charges, if applicable, will be displayed during checkout before the order is placed.
  • Any promotional free-shipping offer will be subject to the terms and conditions applicable to that particular offer.

Order Tracking:

Once your order has been dispatched, we will provide tracking information through the contact details provided during checkout. You can use the tracking information to follow your shipment until delivery.

Delivery Attempts:

  • Our courier partner may make multiple delivery attempts if the customer is unavailable.
  • Customers are requested to provide an accurate and complete delivery address, PIN code, and active contact number to avoid delays.
  • If an order is returned to us because of an incorrect address, repeated delivery failure, refusal to accept the parcel, or non-availability of the recipient, additional shipping charges may apply for re-dispatch.

Address Changes:

  • Address modification requests should be made before the order is dispatched.
  • Once an order has been handed over to the courier partner, we may not be able to change the delivery address.

Delayed or Unexpected Deliveries:

While we make every effort to deliver orders within the estimated timeframe, Manadh Jewels cannot be held responsible for delays caused by circumstances outside our reasonable control, including:

  • Severe weather
  • Natural disasters
  • Transportation disruptions
  • Strikes or public disturbances
  • Courier-related operational issues
  • Government restrictions
  • Incorrect or incomplete customer information

We will, however, make reasonable efforts to assist customers in tracking delayed shipments.

Damaged Packages:

  • Customers are advised to inspect the outer packaging at the time of delivery.
  • If the package appears visibly damaged or tampered with, please contact Manadh Jewels as soon as possible and retain photographs/videos of the package and its contents for verification.

Customer Support:

For questions regarding shipping or delivery, please contact us:

Email: support@manadhjewels.com
Phone/WhatsApp: +91- 952-088-9339
Website: manadhjewels.com

By placing an order with Manadh Jewels, you acknowledge and agree to the terms described in this Shipping Policy.