Effective Date: 01/09/2026

At Manadh Jewels, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit or use manadhjewels.com. By accessing or using our website, you agree to the practices described in this Privacy Policy.

Who We Are:

Our website is manadhjewels.com, operated by Manadh Jewels. For privacy-related questions, requests, or concerns, you can contact us at:

Email: support@manadhjewels.com
Phone: +91-952-088-9399

Comments:

If visitors are able to leave comments, reviews, or other public submissions on our website, we may collect the information entered in the relevant form.

We may also collect the visitor’s IP address and browser information to help identify spam, fraudulent activity, or other unauthorized use.

Please avoid including sensitive, confidential, or personally identifying information in a public comment or review, as information submitted publicly may be visible to other website visitors.

Manadh Jewels may moderate, remove, or decline to publish comments that are inappropriate, misleading, offensive, unlawful, or unrelated to our products and services.

Media:

If you upload photographs, images, or other media to our website, please ensure that the files do not contain sensitive information or embedded location information that you do not wish to disclose.

Images submitted for reviews, customer support, product-related requests, or other website functions may be stored and processed for the purpose for which they were provided.

Cookies:

Manadh Jewels may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may be used to:

  • Keep products in your shopping cart
  • Remember certain preferences
  • Maintain account sessions
  • Understand website traffic and usage
  • Improve website functionality
  • Support security and fraud prevention
  • Measure advertising and marketing performance, where applicable

Some cookies may be temporary and expire when you close your browser, while others may remain for a longer period according to their purpose.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features of the website.

If third-party services are used on our website, those services may also place cookies or similar technologies on your device according to their own policies.

Embedded Content From Other Websites:

Pages on Manadh Jewels may occasionally contain embedded content, such as videos, images, social media posts, maps, payment services, or other third-party features.

Embedded content from an external website may function in a similar manner to visiting that external website directly.

These third parties may collect information about your device or browsing activity, use cookies, or track interactions with their embedded content according to their own privacy policies.

Manadh Jewels does not control the privacy practices of third-party websites or services. We recommend reviewing their respective privacy policies before providing personal information through those services.

Who We Share Your Data With:

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share information with trusted service providers when it is necessary to operate our website and fulfil your orders.

Depending on the service being provided, these parties may include:

  • Payment gateway providers
  • Courier and logistics companies
  • Website hosting and technical service providers
  • Customer support providers
  • Fraud prevention and security services
  • Website analytics and marketing service providers
  • Professional advisers and business service providers

For example, your name, phone number, and delivery address may need to be provided to a courier company so that your order can be delivered.

We may also disclose information where required by applicable law, legal proceedings, government authorities, or where reasonably necessary to protect the rights, security, and property of Manadh Jewels, our customers, or others.

Passwords and Account Security:

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

We recommend using a strong, unique password and not sharing it with anyone.

Manadh Jewels will not ask you to disclose your password, OTP, CVV, PIN, or other confidential banking credentials through an unsolicited phone call, email, or message.

If you believe your account has been accessed without authorization, please contact us immediately.

How Long We Retain Your Data:

We retain personal information for as long as reasonably necessary to provide our services and fulfil the purposes described in this Privacy Policy.

Information may be retained for purposes including:

  • Processing and fulfilling orders
  • Maintaining customer accounts
  • Providing customer support
  • Handling returns, replacements, and refunds
  • Maintaining transaction and business records
  • Preventing fraud or misuse
  • Resolving disputes
  • Meeting applicable legal, accounting, tax, and regulatory requirements

Where information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

If you leave a comment or review, the comment and relevant information may be retained for as long as reasonably necessary for website administration and record-keeping.

What Rights You Have Over Your Data:

Subject to applicable law, you may have certain rights concerning your personal information held by Manadh Jewels.

Depending on the circumstances, you may request:

  • Access to personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of personal information where legally permissible
  • A copy or export of certain personal information
  • Withdrawal of consent for specific processing activities
  • Removal from promotional communications

To make a privacy request, please contact us using the contact details provided in this Privacy Policy.

We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.

Your right to request deletion may be subject to legal, accounting, security, fraud-prevention, or other legitimate retention requirements.

Where Your Data Is Sent:

Information submitted through our website may be processed by service providers that assist us with website operations, payments, order fulfilment, communications, analytics, security, and spam prevention.

For example, comments or other public submissions may be checked through automated spam-detection or security services.

Payment-related information may be processed by third-party payment providers rather than being directly stored by Manadh Jewels.

Some service providers may process information using infrastructure located outside your state or country, subject to applicable laws and the service provider’s security and privacy practices.

Payment Information:

When you make a payment on our website, your payment may be processed through a third-party payment gateway.

We do not intentionally store complete card numbers, CVV numbers, UPI PINs, banking passwords, or OTPs on our website servers.

Payment providers may collect and process payment information in accordance with their own terms and privacy policies.

Manadh Jewels will never ask you to disclose your OTP, UPI PIN, CVV, card PIN, or banking password to our employees or representatives.

Order and Delivery Information

When you place an order, we collect information necessary to process and deliver your purchase.

This may include:

  • Name
  • Phone number
  • Email address
  • Billing address
  • Shipping address
  • Order details
  • Payment status
  • Delivery and tracking information

This information is used to process your order, arrange delivery, provide customer support, and handle applicable returns, replacements, cancellations, or refunds.

Marketing and Promotional Messages:

Where permitted and where appropriate consent has been obtained, we may use your contact information to send promotional communications about:

  • New jewellery collections
  • Offers and discounts
  • Special campaigns
  • New product launches
  • Seasonal promotions

You can unsubscribe from promotional emails by using the unsubscribe option included in the communication or by contacting us.

Transactional messages relating to your orders, payments, delivery, returns, or account may still be sent even if you opt out of marketing communications.

Data Security:

We take reasonable measures to protect the information we collect against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should also take appropriate steps to protect your account information and avoid sharing confidential login or payment credentials with others.

Third-Party Links:

Our website may contain links to websites, applications, social media platforms, payment providers, or other third-party services.

Once you leave the Manadh Jewels website, the privacy practices of the external service will be governed by its own privacy policy.

We are not responsible for the privacy practices, security, or content of websites that we do not control.

Changes to This Privacy Policy:

Manadh Jewels may update this Privacy Policy periodically to reflect changes in our business, website functionality, technology, or applicable legal requirements.

When changes are made, the updated version will be published on this page along with a revised Effective Date.

We encourage visitors and customers to review this page periodically.

Contact Us:

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:

Manadh Jewels
Website: manadhjewels.com
Email: support@manadhjewels.com
WhatsApp: +91-952-088-9399

We will review privacy-related requests and respond within a reasonable period, subject to applicable legal and operational requirements.