Effective Date: 01/09/2026
Welcome to Manadh Jewels. These Terms & Conditions govern your access to and use of manadhjewels.com, including browsing the website, creating an account, purchasing products, and using our services.
By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.
About Manadh Jewels:
Manadh Jewels operates an online jewellery platform through manadhjewels.com, offering jewellery and related products for purchase.
The terms “Manadh Jewels,” “we,” “us,” and “our” refer to Manadh Jewels. The terms “you,” “your,” and “customer” refer to the person accessing the website or placing an order.
Eligibility:
By using this website or placing an order, you confirm that:
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You are legally capable of entering into a binding agreement under applicable law.
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The information you provide is accurate and complete.
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You will use the website only for lawful purposes.
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You will not use the website to engage in fraudulent, abusive, or unauthorized activities.
If you are purchasing on behalf of another person or entity, you confirm that you are authorized to do so.
Website Usage:
You agree to use manadhjewels.com responsibly and lawfully.
You must not:
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Attempt to gain unauthorized access to our website or systems.
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Interfere with website security or functionality.
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Use automated tools to scrape, copy, or collect website content without permission.
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Upload malicious software or harmful code.
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Use our website for fraudulent purposes.
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Copy or reproduce our content, images, designs, logos, or product information without authorization.
We reserve the right to restrict or terminate access to users who misuse the website or violate these Terms & Conditions.
Product Information:
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on the website are accurate.
However, minor differences may occur due to:
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Screen or display settings
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Lighting and photography conditions
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Manufacturing variations
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Product finishing
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Differences between individual devices
Product images are provided for representation and may not always reflect the exact appearance of a product under different lighting conditions.
Where applicable, product-specific information, including material, dimensions, plating, stones, weight, or other characteristics, will be mentioned on the relevant product page.
Product Availability:
All products are subject to availability.
We reserve the right to:
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Limit the quantity of products available for purchase.
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Discontinue a product.
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Correct availability information.
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Cancel an order if a product becomes unavailable.
If an order is cancelled because the selected product is unavailable, any eligible payment received from the customer will be handled according to our Refund Policy.
Prices:
Product prices displayed on the website are listed in Indian Rupees (₹), unless otherwise specified.
Prices may include applicable taxes where stated on the website.
We reserve the right to change product prices, offers, discounts, and promotions at any time without prior notice.
A price change will not normally affect an order that has already been successfully confirmed, except where an obvious pricing error has occurred.
Pricing or Listing Errors
Although we make reasonable efforts to maintain accurate product and pricing information, errors may occasionally occur.
If a product is listed with an incorrect price due to a technical, typographical, or system error, we reserve the right to cancel the affected order.
If payment has already been received for an order cancelled because of such an error, the eligible amount will be refunded through the applicable payment method.
Orders:
Placing an order on our website constitutes a request to purchase the selected products.
An order is considered accepted only after confirmation by Manadh Jewels.
We reserve the right to refuse or cancel an order in circumstances including:
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Product unavailability
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Incorrect pricing or product information
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Suspected fraudulent activity
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Incorrect or incomplete customer information
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Repeated unsuccessful delivery attempts
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Violation of these Terms & Conditions
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Technical or payment-related issues
If an order is cancelled after payment has been received, an applicable refund will be processed according to our Refund Policy.
Order Confirmation:
After placing an order, you may receive an order confirmation through the email address or mobile number provided during checkout.
Customers are responsible for checking the order details and contacting us promptly if any information is incorrect.
Once an order has been dispatched, changes to the order may not be possible.
Payment:
We may support payment methods such as:
Payment availability may vary depending on the customer’s location, order value, product, or other applicable conditions.
All online payments may be processed through third-party payment service providers.
Manadh Jewels does not request customers to share confidential payment credentials such as OTPs, CVVs, PINs, or banking passwords.
Manadh Jewels may restrict or disable COD availability for customers or locations where repeated delivery failures, order refusals, fraudulent activity, or other operational concerns are identified.
Shipping and Delivery:
Orders are shipped according to our Shipping Policy.
Delivery estimates provided on the website are approximate and may vary because of courier operations, weather conditions, public holidays, transportation disruptions, incorrect address information, or circumstances outside our reasonable control.
Customers are responsible for providing accurate delivery details.
For complete information, please refer to our Shipping Policy.
Returns, Replacements, and Refunds:
Returns, replacements, exchanges, cancellations, and refunds are governed by our respective policies available on the website.
Customers should review:
A product must satisfy the applicable eligibility requirements before a return, replacement, or refund can be approved.
Jewellery Care:
Customers are responsible for taking reasonable care of jewellery after delivery.
Exposure to chemicals, perfumes, cosmetics, moisture, sweat, excessive friction, improper storage, or other external factors may affect the appearance and condition of jewellery.
Unless specifically covered by a product warranty or applicable policy, damage resulting from normal wear, improper use, accidents, alterations, or inadequate care may not qualify for replacement or refund.
Customer Accounts:
Certain website features may require you to create an account.
You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.
If you believe your account has been accessed without authorization, you should notify Manadh Jewels promptly.
We reserve the right to suspend or terminate accounts where we reasonably believe that the account is being misused or these Terms & Conditions are being violated.
Reviews and User-Generated Content
If the website allows customers to submit reviews, comments, photographs, or other content, you agree that:
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Your submission is truthful and based on your genuine experience.
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You have the necessary rights to submit the content.
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The content does not violate another person’s rights.
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The content does not contain unlawful, abusive, defamatory, threatening, or offensive material.
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The content does not contain malicious software or harmful code.
By submitting content to the website, you grant Manadh Jewels permission to display and use that content for website, marketing, promotional, or customer-information purposes, subject to applicable law.
We reserve the right to remove content that violates these Terms & Conditions or is otherwise unsuitable for publication.
Intellectual Property:
All content appearing on manadhjewels.com, including but not limited to:
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Brand name
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Logo
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Product photographs
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Product descriptions
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Graphics
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Website design
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Text
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Videos
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Illustrations
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Icons
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Marketing materials
is owned by or licensed to Manadh Jewels unless otherwise stated.
Such content may not be copied, reproduced, modified, distributed, published, sold, or commercially exploited without prior written permission.
Promotions and Discounts
Promotional offers, discount codes, coupons, and special campaigns may have separate terms.
Unless specifically stated:
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Offers cannot be combined.
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Promotions may be limited to specific products or customers.
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Promotional codes may have expiry dates.
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Offers may be withdrawn or modified without prior notice.
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A promotion cannot normally be applied retrospectively to an already completed order.
Specific promotional terms displayed at the time of the offer will take precedence where applicable.
Third-Party Services:
Our website may use third-party services for functions such as:
Your use of such services may also be subject to the third party’s own terms and privacy policies.
Manadh Jewels is not responsible for the independent practices or policies of third-party service providers.
Website Availability:
We aim to keep our website available and functioning properly, but uninterrupted access cannot always be guaranteed.
The website may occasionally be unavailable because of:
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Maintenance
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Technical problems
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Software or hardware failures
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Network issues
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Security incidents
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Third-party service interruptions
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Other circumstances beyond our reasonable control
We reserve the right to modify, suspend, or discontinue any portion of the website without prior notice where reasonably necessary.
Limitation of Liability:
To the extent permitted by applicable law, Manadh Jewels will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products purchased through it.
Nothing in these Terms & Conditions is intended to exclude or restrict any liability that cannot legally be excluded or restricted under applicable law.
Indemnification:
You agree to indemnify and hold Manadh Jewels and its employees, representatives, and service providers harmless from claims, losses, liabilities, damages, or expenses arising from:
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Your misuse of the website
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Your violation of these Terms & Conditions
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Your violation of applicable law
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Your infringement of another person’s rights
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Fraudulent or unauthorized activity associated with your account
Privacy:
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
Governing Law:
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising from or relating to the use of our website or purchase of products shall be subject to the jurisdiction of the appropriate courts in [City, State, India], unless applicable law requires otherwise.
Changes to These Terms:
Manadh Jewels may update these Terms & Conditions from time to time.
Changes may be made to reflect updates in our services, website functionality, business practices, or applicable laws.
The latest version will be published on manadhjewels.com with the updated effective date.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.
Contact Us:
If you have questions regarding these Terms & Conditions, please contact us:
Manadh Jewels
Website: manadhjewels.com
Email: support@manadhjewels.com
WhatsApp: +91-952-088-9399
We will be happy to assist with questions relating to our products, orders, payments, shipping, returns, refunds, or website usage.
